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Productivity software for psychologists and mental health practitioners

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Dragon NaturallySpeaking 9.0
Nuance Communications

Dragon NaturallySpeaking is now owned by Nuance Communications, and claims significant improvements in speed and accuracy. My experience is that the improvements have been incremental, because of the greater system requirements that accompany each successive release. Nevertheless, I use DNS every day in my practice, after having used a transcriptionist for many years, and have found the accuracy to be comparable and the cost and convenience unbeatable
--WEB.

Online Demo

Below is a product information summary from Nuance...

When you use Dragon NaturallySpeaking Preferred 9.0, it will change the way you think about PCs. You'll be faster, and have more fun, as you create letters, reports, and e-mails all by speaking. Just talk, and you can surf the web, open and close applications, even control your mouse and the entire desktop!
  • ACCURATE
    Dragon NaturallySpeaking 9 is up to 99% accurate, and often more accurate than typing. Dragon NaturallySpeaking never makes a spelling mistake, and it actually gets smarter the more you use it!
  • FASTER THAN TYPING
    Most people speak over 120 words per minute, but type less than 40 words a minute. Dragon NaturallySpeaking lets you create letters and e-mails about three times faster than typing by hand!
  • EASY TO USE
    You’ll be dictating letters, e-mails and surfing the web by voice right away! No script reading required to get started. We even include a full set of on-screen tutorials, and a Nuance approved free noise-canceling microphone.
  • USE WITH ANY WINDOWS PROGRAM
    Use your voice to dictate, edit and control applications like Microsoft® Word, Microsoft® Excel, Microsoft Internet Explorer, and Corel® WordPerfect®.
  • A BEST SELLER
    Dragon products have won over 175 major awards for accuracy and ease of use, and are used by more people around the world than any other speech recognition software.
  • BLUETOOTH SUPPORT
    Use Dragon NaturallySpeaking with Nuance-approved Bluetooth headsets.
  • MOBILE
    Dictate into any Nuance-certified handheld device for automatic transcription when you synch with your PC.
System Requirements
  • Intel® Pentium® / 1 GHz processor (for example, Pentium® M, Pentium® 4), or equivalent AMD® processor - Faster processors will yield faster performance
  • 512 MB RAM
  • 1 GB free hard disk space
  • Microsoft® Windows® XP (SP1 or higher) Home and Professional, 2000 (SP4 or higher)
  • Creative® Labs Sound Blaster® 16 or equivalent sound card supporting 16-bit recording
  • Microsoft® Internet Explorer 5 or higher (free download available at www.microsoft.com)
  • CD-ROM drive (required for installation)
  • Nuance-approved noise-canceling headset microphone (included)
  • Speakers (required for playback of recorded speech and text to speech features)
  • A web connection is required for activation
  • For Bluetooth wireless microphone support, please visit http://support.nuance.com/compatibility/

During the install process the software checks to make sure your system meets these minimum requirements. If you do not meet the requirements, the software will not be installed.

Feature Comparison Matrix

Section 508 Compliant

ZDNet Review 08/16/2006

William E. Benet, Ph.D., Psy.D.
July 1, 2007


Dragon NaturallySpeaking 7.0 & Accessibility Features

Dragon NaturallySpeaking 7.0 is up to 15% more accurate than the previous version, according to ScanSoft, allowing one to dictate continuously and naturally at up to 160 words per minute with accuracy up to 95%+. It is Fully integrated with Microsoft Word, Excel, Internet Explorer, and Corel Wordperfect, and can be used with virtually any Windows-based application.

DNS 7.0 is available in six Microsoft Windows editions (Professional Solutions, Legal Solutions, Medical Solutions, Preferred, Standard and Essentials), ranging in price (7/2004) from $695.99 to $59.99.  A side-by-side comparison of each edition's features is available at http://www.lhsl.com/naturallyspeaking/matrix

The Preferred and Professional editions have a number of usability features that would generally make either of them better choices than the Standard or Essentials editions as assistive technology aids for students with disabilities. These additional features include Web browser voice link support, natural punctuation, text-to-speech, dictation playback, and text and graphics dictation shortcuts. However, only the Professional, Medical and Legal Solutions editions, which also include a macro recorder not available in the other editions, meets Section 508 standards, established by the US government, to make software accessible for persons with disabilities.

William E. Benet, Ph.D., Psy.D.
August 7, 2004


Dragon NaturallySpeaking 6.0
ScanSoft

During an online discussion forum, a colleague wrote:

 “I read your reply on dictation and am fascinated. I’ve been told that the Dragon software is difficult to use, eats up a lot of memory, and thus is inefficient. Obviously this has not been your experience. A brief comment re: pros and cons and/or a suggested reference would be most appreciated. Also, is this compatible with Word?”

Another colleague replied that he was using DNS with a Micron 800 with 512 RAM, and that recent versions “work beautifully within most software, e.g., Outlook, Word, WordPerfect, etc.”

I prefer DNS’s native notepad, since it uses less system resources than Word, but that is probably unnecessary with today’s I GHz+ computers that come loaded with a minimum of 256 MB RAM.

There are also four hardware components which are very important to accurate voice dictation and transcription that I would rank in the following order:

  • CPU speed

  • RAM

  • Sound card quality

  • Microphone quality

I didn’t include disk space since today’s computers invariably have plenty.

DNS 6.0 recommends a Pentium II/400 MHz CPU and 128 Mb of RAM. For best results, you will want a CPU that’s twice as fast as that and has 512 Mb of RAM (256 Mb minimum). Each new version of DNS has had greater system requirements than its predecessor, and newer versions may not install on computers that are too slow. So, get all the speed and RAM you can so that you will be able to upgrade as well as obtain maximum performance (i.e., speed and accuracy).

Another important component for maximum accuracy is voice recognition training. Ten minutes is enough to get you started, but like CPU speed and memory, the more the better.

Accuracy is very good with training, but can vary depending on the other factors listed above. Don’t expect 100% accuracy; however--90-95% would be outstanding. That’s comparable to a professional transcriptionist. As for difficulty, DNS 6.0 has an intuitive voice command interface that couldn’t be easier to use. Not too long ago, I installed the latest version of IBM's ViaVoice (the other major program in the field of voice recognition) for comparison, and found it to be very close to DNS 6.0 in accuracy. But where DNS 6.0 excelled was in ease of use, and in particular, grammatical and syntactical awareness, in which ViaVoice’s performance was dismal, resulting in considerably more time needed to accurately format and edit text. Both products have received outstanding reviews, however, but my impression of some of these reviews is that they were based on very limited use. After using ViaVoice for 30 days, I went back to DNS. One other important consideration is product support. In this regard, DNS 6.0 wins hand down, mainly due to its very active, informed and helpful online user forum, something that IBM does not offer.

DNS’s online user forum is open to all and available at http://support.lhsl.com/databases/dragon/webdisc.nsf

DNS 6.0 is available in four basic editions (Professional, Preferred, Standard and Essentials) which all have the same dictation engine, but different supplementary usability features that may or may not be needed depending on your specific needs. For a side-by-side comparison of each edition's features, see the Feature Comparison Matrix at http://www.lhsl.com/viavoice/matrix

William E. Benet, Ph.D., Psy.D.
March 5, 2003


IBM ViaVoice

IBM ViaVoice is now distributed by Nuance Communications, Inc., which distributes Dragon NaturallySpeaking. For product information, see http://www.nuance.com/viavoice. ViaVoice is available in four editions for Windows (Pro USB, Advanced, Standard, and Personal) and two editions for Mac (Mac OS X and Simply Dictation Mac OS X), ranging in price (1/2008) from $189.99 to $29.99. For a side-by-side comparison of the Windows editions, see the Feature Comparison Matrix at http://www.nuance.com/viavoice/matrix


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Last updated: July 21, 2008